Privacy Policy for iTrekQ AI Solutions Pvt Ltd
1. Introduction
At iTrekQ AI Solutions Pvt Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy describes the types of data we collect, how it is used, and your privacy rights. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Interpretation and Definitions
Interpretation
The words that are capitalized in this policy have specific meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.
Definitions
- Account: A unique account created for you to access our services.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party.
- Business: Refers to the Company as the legal entity that collects personal information and determines the purposes and means of processing the personal data.
- Company (iTrekQ): iTrekQ AI Solutions Pvt Ltd, the organization that owns and operates the Service.
- Personal Data: Any information that can be used to identify or relate to an individual.
- Service: The services provided by iTrekQ AI Solutions Pvt Ltd, including the website.
- Usage Data: Data collected automatically from the service, such as IP address, browser type, and usage patterns.
- Cookies: Small data files placed on your device to track website activity.
3. Types of Data Collected
Personal Data
We collect personally identifiable information that may include, but is not limited to:
- Email address
- Name (first and last)
- Phone number
- Address, city, state, ZIP code
- Any other personal data necessary for service provision.
Usage Data
Usage Data is collected automatically and includes:
- IP address
- Browser type and version
- Pages visited on the website
- Time spent on the pages
- Device information
- Operating system and mobile device data
Tracking Technologies and Cookies
We use cookies and similar technologies to track user activity on our website, store certain information, and improve our services. We may use:
- Session Cookies: Temporary cookies that are erased when you close your browser.
- Persistent Cookies: Cookies that remain on your device after you close your browser.
- Tracking and Performance Cookies: These track how users interact with our website.
- Targeting and Advertising Cookies: These help us show ads that are relevant to you.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on the website.
4. Use of Your Personal Data
iTrekQ AI Solutions Pvt Ltd may use your personal data for:
- Providing and maintaining our services
- Managing your account and access to our services
- Contacting you for updates, newsletters, or promotional offers
- Performing business transfers, such as mergers or acquisitions
- Analyzing usage trends to improve our services
5. Sharing Your Personal Data
We may share your personal information:
- With Service Providers that help us manage our website or perform tasks like sending emails.
- For business transfers such as mergers, acquisitions, or asset sales.
- With Affiliates to provide you with services under this Privacy Policy.
- With third-party advertisers or business partners to show relevant ads.
- If required by law, law enforcement or in response to valid legal requests.
6. Retention of Your Personal Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Transfer of Your Personal Data
Your data may be processed in countries outside your jurisdiction. By using our services, you consent to the transfer of your data.
8. Deleting Your Personal Data
You can request the deletion of your personal data by contacting us or accessing your account settings. Certain legal obligations may require us to retain specific data.
9. Disclosure of Your Personal Data
We may disclose your data in the event of a business transaction such as a merger, acquisition, or asset sale. We may also disclose your personal data for law enforcement or to comply with legal obligations.
10. Security of Your Personal Data
We take reasonable measures to protect your personal data, but no method of transmission or storage is entirely secure. We strive to maintain a secure environment for your data.
11. Detailed Information on the Processing of Your Personal Data
Third-party Service Providers may have access to your personal data for service improvement and analytics purposes. Some of these providers include:
12. Advertising
We use third-party Service Providers for advertising:
13. Email Marketing
We may send promotional emails via services like Mailchimp. You can unsubscribe at any time. Mailchimp Privacy Policy
14. Miscellaneous Services
We also use services like reCAPTCHA and Google Places for security and information about places:
15. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Object to the processing of your data in certain cases.
16. Contact Us
For any questions, concerns, or requests related to this privacy policy, please contact us at:
- Email: legal@itrekqai.com
- Address: iTrekQ AI Solutions Pvt Ltd, 205 Shree Ganesh Universe, pipeline road, Nashik, Maharashtra -422013, India
By using our website and services, you acknowledge that you have read and understood this privacy policy.
GDPR Privacy Policy for iTrekQ AI Solutions Pvt Ltd
Legal Basis for Processing Personal Data under GDPR
We may process your Personal Data under the following conditions:
- Consent: You have given your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with you or for any pre-contractual obligations thereof.
- Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital interests: Processing Personal Data is necessary in order to protect your vital interests or the vital interests of another person.
- Public interests: Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate interests: Processing Personal Data is necessary for the purposes of legitimate interests pursued by the Company.
In any case, we will gladly clarify the specific legal basis that applies to the processing of your Personal Data, especially whether providing Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
iTrekQ AI Solutions Pvt Ltd respects your privacy and guarantees your ability to exercise your rights. You have the right to:
- Access: Request access to your Personal Data, allowing you to receive a copy of the Personal Data we hold about you.
- Correction: Request correction of any incomplete or inaccurate data we hold about you.
- Object to processing: Object to our processing of your Personal Data where we rely on a legitimate interest, or where we process your data for direct marketing purposes.
- Erasure: Request the deletion of your Personal Data when there is no good reason for us to continue processing it.
- Transfer: Request the transfer of your Personal Data in a structured, commonly used, machine-readable format.
- Withdraw consent: Withdraw your consent for the use of your Personal Data at any time.
You can exercise these rights by contacting us directly. If you are within the EU, you also have the right to lodge a complaint with the Data Protection Authority.
Facebook Fan Page Data Controller
iTrekQ AI Solutions Pvt Ltd is the Data Controller for the Personal Data collected while using the Service. As the operator of the Facebook Fan Page https://www.facebook.com/itrekqaisolutions, we are Joint Controllers with Facebook.
We use Facebook Insights to obtain anonymized statistical data about our users, which is provided by Facebook via Cookies. For more information about how Facebook handles your Personal Data, please refer to their Privacy Policy.
CCPA/CPRA Privacy Notice
This section applies to California residents and supplements the information contained in this Privacy Policy.
Categories of Personal Information Collected
We may collect the following categories of Personal Information from California residents:
- Category A: Identifiers (e.g., name, email address, IP address)
- Category B: Personal information as per the California Customer Records statute (e.g., name, contact details, employment information)
- Category F: Internet or similar network activity (e.g., browsing activity on our website)
Sources of Personal Information
We collect personal information directly from you, from your activity on our Service, and through cookies or third-party service providers.
Use and Disclosure of Personal Information
We may use or disclose the Personal Information we collect for business and commercial purposes such as:
- Operating and providing our services.
- Responding to inquiries and providing customer support.
- Detecting and preventing malicious activities.
- Fulfilling legal obligations or responding to legal requests.
We may share your Personal Information with third-party vendors, service providers, affiliates, and business partners.
Sale of Personal Information
Under the CCPA/CPRA, we may be deemed to have "sold" certain personal information, as the term is defined in the law. However, we do not sell personal information as it is commonly understood. We may allow service providers to use your information for advertising, analytics, and marketing purposes.
Your Rights Under the CCPA/CPRA
As a California resident, you have the following rights:
- Right to notice: Know which categories of Personal Data are being collected.
- Right to access: Request details about our collection, use, and disclosure of your personal information.
- Right to opt-out: Direct us not to sell your Personal Data.
- Right to correct: Request the correction of inaccurate personal data.
- Right to delete: Request the deletion of your Personal Data under certain conditions.
- Right not to be discriminated against: You have the right to not face discrimination for exercising your rights.
To exercise any of these rights, please contact us at legal@itrekqai.com. You must provide sufficient information to verify your identity.
California "Do Not Sell My Personal Information"
You can submit a request to opt out of the sale of your personal information by contacting us at legal@itrekqai.com or using the available platform options.
Data Retention and Security
We retain your Personal Data as long as necessary for the purposes outlined in this Privacy Policy or as required by law. We take reasonable steps to ensure the security of your data but cannot guarantee complete security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website, and by continuing to use our services, you consent to the changes.
Contact Us
For further inquiries, or to exercise your rights, please contact us at:
- Email: legal@itrekqai.com
- Address: iTrekQ AI Solutions Pvt Ltd, 205 Shree Ganesh Universe, pipeline road, Nashik, Maharashtra -422013, India
This privacy policy complies with GDPR, CCPA/CPRA, and other applicable privacy laws, ensuring that your personal data is handled with care and transparency.
Privacy Policy for iTrekQ AI Solutions Pvt Ltd
Do Not Sell My Personal Information
As defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use your personal information for the business purposes described in Our Privacy Policy, such as advertising, marketing, and analytics, which may be deemed a sale under CCPA/CPRA.
You have the right to opt-out of the sale of your personal information. Once we receive and confirm a verifiable consumer request from you, we will stop selling your personal information. To exercise your right to opt-out, please contact us.
The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA/CPRA law. If you wish to opt-out of the use of your personal information for interest-based advertising purposes and these potential sales, you may do so by following the instructions below.
Website
If applicable, click “Privacy Preferences,” “Update Privacy Preferences” or “Do Not Sell My Personal Information” buttons listed on the Service to review your privacy preferences and opt-out of cookies and other technologies that we may use. Please note that you will need to opt-out from each browser that you use to access the Service.
Additionally, you can opt-out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
The opt-out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt-out again.
Mobile Devices
Your mobile device may give you the ability to opt-out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:
- “Opt-out of Interest-Based Ads” or “Opt-out of Ads Personalization” on Android devices
- “Limit Ad Tracking” on iOS devices
You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.
Limit the Use or Disclosure of My Sensitive Personal Information
If you are a California resident, you have the right to limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.
We collect, use, and disclose sensitive personal information in ways that are necessary to provide the Service. For more information on how we use your personal information, please see the “Use of Your Personal Data” section or contact us.
“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Your California Privacy Rights (California’s Shine the Light Law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account. Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online, and that the law may not permit or require removal in certain circumstances.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Other Compliances and Policies
Information Security Management System Policy: We take the security of your data seriously. Our policies are aligned with best practices for securing your personal data, and we adhere to recognized standards to ensure it is protected from unauthorized access, use, or disclosure.
